Pharmacy Surveys | Customer Satisfaction Survey & Feedback

Founded in 1967, Quest diagnostics is one of the largest corporations that provides clinical laboratory services in the United States. Initially, it was part of the Metropolitan Pathology Laboratory, but in 1997 it became an independent corporation under the name of Quest. The company doesn’t operate only in the United States. It also owns operations and facilities in Mexico, Brazil, United Kingdom, Puerto Rick and India.

Interestingly enough, it is one of the few corporations of its kind that has made it into Fortune 500 and the S&P 500. The company has several agreements with hospital and clinics that it respects through the continuous efforts of its 43.000 staff team. Customer feedback is extremely important, especially since the company influences testing for cardiovascular diseases, cancer and neurological disorders.

Although it is considered one of the “World’s Most Admired Companies”, according to Fortune Magazine, there is always room for improvement. This is why Quest Diagnostics has created a customer survey on its page.

Quest Diagnostics Feedback Survey

What You’ll Need

The www.questdiagnosticsfeedback.com is the survey developed by Quest Diagnostics to improve its services. If you have recently come in contact with Quest and want to leave a suggestion, then this is the place to visit. To complete the survey you will require:

  • 10 minutes of your time to go through the basic questions
  • Internet connection
  • A computer, smart-phone or tablet device

How to Take Part in the Quest Diagnostics Feedback Survey

Quest Diagnostics Feedback Survey

  • To begin the survey you have to visit www.QuestDiagnosticsFeedback.com. On the first page you will find some info about the survey. They will ask you if you made a visit at the Physician’s office or the Quest Diagnostics Patient Service Center. Based on this, the questions in the survey will change depending on your preliminary answer.

Quest Diagnostics Feedback Survey

  • At the bottom of the page you will also see the completion status of the survey. The first questions are related to the location where you were and the date that you visited a specific facility.

Quest Diagnostics Feedback Survey

  • Next, you will be asked about the time it took for you to get taken to the draw room, how often you visit the Quest Diagnostics centers, how likely you are to recommend the service to a friend etc.

Quest Diagnostics Feedback Survey

  • At some point, you will have to fill in your personal opinion. This is the place to leave suggestions or appreciation comments.
  • At the end of the www.questdiagnosticsfeedback.com survey you will also be asked about your age, whether or not you are part of any association and your gender.

Quest Diagnostics Feedback Survey

 

  • By hitting the “next” button again you will complete the survey process. There are no coupons or bonuses handed out to those who complete the survey, only the thought that they are helping Quest Diagnostics improve.

Quest Diagnostics Survey Usability Score

Quest Diagnostics Feedback Survey

  • Laptop/PC experience: 5/5 stars – the Quest diagnostics feedback form works very well on computers and laptop. Load time is excellent and it takes less than 10 minutes to go through the entire process.
  • Smartphone experience: 3.5/5 stars – although the Quest Diagnostics feedback form is responsive with smart-phones and tablets, we felt that it can be quite time consuming to complete it, especially when you want to leave a longer commentary.
  • Tablet experience: 4/5 stars – We had no troubles completing the Quest Diagnostics survey on a tablet device. The survey fits nicely on the screen and it loads quickly.

Useful Information about the Quest Diagnostics Feedback Survey

The survey can be filled out in English or Spanish. Simply choose your preferred language at the top-right side of the screen.

Official site: www.questdiagnostics.com

Survey link: www.questdiagnosticsfeedback.com

Time required completing the survey: between 5 and 10 minutes.

Incentive: improving the company’s services

How to Contact Quest Diagnostics

The official QuestDiagnostics website contains useful information about products for patients, physicians, hospitals, companies and organizations. For example, the corporation has a downloadable mobile app called MyQuest which can be used to stay on top of health information. If you have any questions related to the company’s policies you can also contact the company. There are several ways to contact Quest Diagnostics Customer Service. Here are some of them:

  1. From www.questdiagnostics.com  -> Contact you can choose your preferred method of contact. From Patient Service Center Feedback you can access the survey or share your feedback.
  2. If you have problems related to your billing, you can talk to the company’s care representatives through live chat, email or phone-call. You can find a complete list of phone numbers here.
  3. MyQuest Diagnostics Customer Service phone number: If you want to reach out to the company in regards to their mobile app, you can do so by phone at (877) 291-7521.
  4. Contact Form: any inquiries, feedback, suggestions, observations or assessments can also be submitted through the company’s contact form on the official website. You will have to leave your email and name in order to receive a response.
  5. The corporate departments can also be contacted. For the headquarters you can use the address 3 Giralda Farms, Madison, NJ 07940 or call 800-222-0446. If you have business development inquiries you can call Nicholas Conti at 973-520-2901 or submit an email on this link. You can find the contact details of other Quest Diagnostics representatives on the official website.
  6. Before you start making phone calls you should take a look Quest Diagnostic’s frequently asked questions. You will find everything there is to know about Billing and Laboratory testing here.

Quest Diagnostics: Facebook

Quest Diagnostics: Twitter

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CVS is the largest drug store chain in America, with over 7,400 shops and possibly the second largest prescription seller. As the retail drugstore, CVS’s top rival is Walgreens. CVS offers prescription medications plus an extensive variety of basic merchandise, including over-the-counter medications, beauty items and makeup, picture and picture finishing solutions, seasonal goods, handmade cards, and comfort meals through their CVS and Longs drugs stores and on line through CVS.com. In addition, it offers health-care solutions through its over 600 MinuteClinic medical practices including their Diabetes Treatment Facilities. A lot of these practices can be found within CVS shops.

So what’s the CVS feedback survey all about?

Have you made a purchase or visited a clinic at CVS recently? How did you feel during your experience? Were you satisfied? These are all questions that CVS would love to hear answers to from their valued customers. The survey was developed to gain an insight to what makes their customers happy or sad.

The survey itself isn’t difficult to complete and shouldn’t take more than a few minutes to finish. If you are struggling for reasons to find time to get this done, then as an incentive CVS are offering participants a chance to win $1,000 via the sweepstakes.

Sound good? Let’s begin, but before you get started ensure you have a valid receipt from your most recent visit and are at least 18 years of age.

  • Visit the official CVS pharmacy survey at www.surveycvs.com
  • Enter the 9 digit survey code found on your invitation and click Continue.
  • Answer all required questions as honest as possible.
  • Enter the sweepstakes for your chance to win the $1,000 grand prize.

Best of luck to all CVS customers, and be sure to check back soon for more updates on CVS offers.

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Walgreens was founded in Chicago, Illinois 1901. I doubt the company need’s much introduction, but I will give you a brief intro just in case. Walgreens is the largest drug retailing chain in the US, operating over 8,000 stores in all 50 states of the USA including Columbia, Puerto Rico and Guam. At Walgreens you can find a range of products and services including pharmacy & health, Walgreens photo, contact lenses, beauty, personal care, medicines & treatments, vitamins & supplements, home care solutions, sexual wellness, diet & fitness, baby & kids, household and even more!

If you are genuinely not familiar with Walgreens, then why not visit them at Walgreens.com to see what all the hype is about. Using the online store locator you can find a Walgreens near you, along with regular special offers and more.

What is the TellWAG (Tell Walgreens) survey?

If you have recently visited a Walgreens store, whether your experience was pleasant or bad it’s important to let the company know you you felt on your visit, if you were satisfied with the products on offer, where the prices good, was the staff friendly? It’s everything a #1 retailer wants to hear from its loyal customers, allowing it to continue improving their products and services even further.

Walgreens listens to it’s customers and for taking the time to complete the survey you can enter the Walgreens sweepstakes for the chance to win a grand prize of $3,000 cash. The survey just takes a few minutes to complete so it’s definately worth your time in our humble opinion.

How to get started with the Walgreens Feedback Survey..

Firstly you will need a PC or mobile device connected to the Internet, and have a valid receipt of 72 hours prior.

1. Visit the official Walgreens survey website at www.tellwag.com
2. Choose your language (English or Spanish)
3. Enter your survey # and password found on your receipt
4. Continue to enter all required questions and enter for the Walgreens sweepstakes for a chance to win the $3,000 cash prize!

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Rite Aid was founded in 1962 and re-branded from Thrif D Discount to Rite Aid Corp in 1968. It’s a chain of drugstores located throughout the US with over 4,500 locations as of March 2013. At a Rite Aid pharmacy you can find a range of products including in-store pharmacy, prescriptions, health & beauty products, photo center and much more.

If you’re not familiar with Rite Aid then you can visit them online at www.riteaid.com to get a full picture of the products and services on offer. Use the online store locator to find a Rite Aid pharmacy near you. The weekly ad is available online also, with the most recent deals.

So what is the Rite Aid store survey?

If you have recently visited a Rite Aid pharmacy, whether your experience was good or bad you can now let the company know how you felt so they can improve their customer experience along with their products / services and customer service. Rite Aid are a company who values it’s customers – so much so for taking them time to complete the survey you will be entered into the Rite Aid sweepstakes for a chance to win $1,000 or $100 in cash.

How to get started with the Rite Aid survey..

To begin you will need a PC or mobile device connected to the Internet, and a valid receipt from your recent purchase at Rite Aid.

1. Visit the official survey page found at www.riteaid.com/storesurvey
2. Enter the 16 digit code found on your receipt and click start.
3. Continue to enter all the required questions as honest as possible.
4. At the end of the survey, you can enter the sweepstakes.

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