If you recently dined at Lone Star Steakhouse and want to share what you experienced with the company, you can do so by filling out the Lone Star survey. Not only can you share with the restaurant valuable feedback, but you can also receive a reward for your time in the form of a validation code for the offer printed on your receipt. The article below will walk you through the process of completing the Lone Star survey.
Lone Star – About the Company
Lone Star Steakhouse is a casual dining restaurant chain that first opened in North Carolina in 1989. The restaurant focuses on selling steaks, ribs, seafood, and salads. They had upwards 100 restaurants, but by 2018, they cut down to only four locations. Lone Star Steakhouse even phased out their “Texas roadhouse” theme they first started with, and instead utilize traditional, yet upscale décor and theme.
What Is the Lone Star Survey
The Lone Star survey is a chance for the steakhouse to gather customer feedback about their services and how customers feel. It is also an opportunity for the steakhouse to give back to customers by offering them a validation code to be used upon their next visit to the restaurant. You may see standard guest feedback questions such as rating your level of satisfaction with your food, customer service, and more.
What You Will Need
To participate in the Lone Star survey, you must have a receipt from your recent visit to the steakhouse restaurant in order to enter the necessary survey code and other information on the receipt. Also, you should have a stable internet connection as the survey is completed entirely online. Furthermore, the Lone Star survey appears to only be done in English, so having a basic understanding of the language is necessary as well.
How to Participate in the Lone Star Survey
- Go to the official Guest Experience Tracker survey page.
- Enter the Lone Star survey code as shown on your receipt.
- Enter the date and the time as it is printed on your receipt.
- Begin the Lone Star survey by rating your overall satisfaction with your visit.
- You will be asked how you dined with the restaurant: dine in or carry-out.
- Answer the remaining questions about your visit (e.g. what you ordered)
- If you want to receive additional offers from Lone Star, you’ll have to fill in personal contact information.
- At the conclusion, you will receive your validation code to write down on your receipt.
Useful Information about the Lone Star Survey
For completing the Lone Star survey, you will be able to receive the reward printed on your receipt. According to their terms, it appears that you have to be the age of consent to share personal data in your place of residency in order to participate in the survey.
Lone Star Hours
Lone Star Steakhouse does not list the hours of operation for their restaurants online. The company does explain, however, that you can contact your local restaurant to learn about their operating hours.
Lone Star Locations
Currently, there are only four Lone Star Steakhouse locations, each found in a different U.S. state: Illinois, Michigan, North Carolina, and Ohio. You can find directions for your restaurant of choice by using the company’s online store locator.
How to Contact Lone Star
Lone Star Steakhouse has a few different means of communication you can use. If you want to contact corporate, you can write to their office at Alamo LS, LLC, 120 Chula Vista, Hollywood Park, TX 78232. You can also call their corporate office at (210) 403-3725.
There are also online methods for contacting the restaurant. You can fill out their contact form and someone may get back with you. They can also be found on other websites such as social media platforms: Facebook, Instagram, and Google+.