DQ is welcoming its customers to partake in a fan feedback survey to share their thoughts and overall satisfaction with the service they received. In exchange, DQ is offering a free validation code to be used on your next visit. This article intends to walk you through taking the DQ survey so that you can take full advantage of that free validation code.
DQ – About the Company
First opened in 1940 in Illinois, DQ (full name Dairy Queen) is a chain of fast-food restaurants specializing in soft serve ice cream.
They have branched out over the years, serving a variety of food items such as milkshakes, sundaes, hamburgers, soft drinks, etc.
What Is the DQ Survey
DQ created their fan feedback survey to become more knowledgeable about the way their customers feel. While taking the DQ survey, you will see typical questions that rate how satisfied you were with various things such as ordering, staff, etc.
What You Will Need
The only means of taking the DQ survey is via the computer. As such, you’ll need a good internet connection that will get you through the entire survey. You should also keep a hold of the receipt from your latest visit as it will contain the 19-digit code necessary to begin the survey. Once you receive a validation code after the DQ survey, you must use it within 30 days or else it expires.
How to Participate in the DQ Survey
- Make sure that you keep the receipt from your latest visit to a DQ restaurant and head to the survey website to begin.
- You have the option of selecting among three different languages: English, Spanish, and French. Choose your corresponding language and input the 19-digit code found on the receipt.
- When the DQ survey begins, you will be asked a series of questions. Many involve selecting a satisfaction rating that’s on a scale such as highly satisfied or dissatisfied.
- Once you are done with the survey, you will receive your validation code that expires after 30 days are up.
Useful Information about the DQ Survey
When you complete the DQ survey, you will receive a redemption code that is good for the current free offer DQ is running. Eligibility is similar to that of other surveys. You should be a legal resident of the United States or Canada, and you may have to be of legal age (18) as well.
Hours of operation for DQ restaurants can differ depending on their location. Additionally, as DQ places are franchised, operating hours can depend on the specific franchise owner. You can find some open Mon – Sun, 11 AM – 9 PM, while there are others that open up an hour earlier at 10 AM. Regions that deal with cold months may even close entirely for the winter. Check with your local DQ to learn more.
DQ runs over 6,000 stores across 27 countries. The United States alone has well over 3,000 stores in more than a dozen states. The quickest and easiest way to find a store closest to you is to use their store locator online.
How to Contact DQ
There is a Contact Us page on DQ’s website that contains a form you can fill out to reach the company. You can speak with a Fan Relations Specialist toll free at 1-866-793-7582 to answer whatever questions you may have. They can also forward comments to the independent franchise location nearest you. This toll free number is available daily from 7 AM – 11 PM CST.
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