This is the Customer Survey Report guide to correctly filling out the JD Sports Survey.
If you visited a JD Sports store recently, tell the company your opinion about their products and services. Thus, you will get a chance to win a £100 coupon. The good thing about this survey is, you don’t need a receipt to complete the survey. Even if you didn’t purchase anything, you can still win the reward.
JD Sports – About the Company
JD Sports Fashion PLC, commonly known simply as JD Sports, is a retail company that sells sports-fashion goods. It is headquartered in Bury, Greater Manchester, United Kingdom and was founded in 1981.
What is the JD Sports Survey?
The JD Sports guest satisfaction survey is a short questionnaire you can fill out if you visited a JD Sports store recently.
Unlike most customer satisfaction surveys, the JD Sports one can be filled out even if you did not purchase anything from their stores.
What You Will Need
As mentioned before, you do not need a receipt to fill out the JD Sports survey. You can answer the same survey questions without a receipt. If you visited a JD Sports store recently and were pleasantly or unpleasantly impressed with the location, staff, or products, but did not purchase anything, read on to find out how to make your opinion heard.
How to Participate in the JD Sports Survey?
- Go to the official JD Sports survey address, www.jd-feedback.com. Here, type in your receipt code in the box. You can find it at the top of your receipt. If you don’t have a receipt, just click on the link below the receipt code box to enter the survey. You will be asked the same questions as someone who entered the code on their receipt.
- Choose the address of the store you visited, the day, and the approximate hourly interval when you were in the store.
- Now, rate how likely you are to return to that JD store and recommend it to a friend.
- Next, rate the service you received at that location. You also have the option of highlighting an employee who impressed you with his or her attitude.
- Tell the company how you felt about their stores. You will be able to rate individual criteria like cleanliness and tidiness, ease of navigation and finding your desired items, and how inviting the store looked overall.
- Choose the department you visited and rate the brand and size range of their products. Answer if you found your desired item, if you tried it on, and how satisfied you were with the service. This includes the time it took to be served, staff friendliness and helpfulness, and level of knowledge on their merchandize.
- Now, answer if you feel enough staff members were present in that department and whether you were approached by one. The survey will also ask you how satisfied you were with the professionalism and confidence of their staff members. Rate the cash register staff’s friendliness, speed, and efficiency as well.
- Answer a few more questions about your shopping habits. How often do you visit a JD store, what other retailers do you use, and the reasons you use them.
- Finally, select your gender, age range, and enter your contact information to receive your JD Sports coupon or JD Sports voucher codes code via e-mail.
Useful information about the JD Sports Survey
JD Sports Official Website: www.jdsports.com
JD Sports Survey Website: www.jd-feedback.com
Generally, the reward for filling out the JD Sports survey is a chance to win a JD gift card of £100. However, different stores will reward their customers differently. Other rewards can include a JD Sports Promo Code which you can use for a limited amount of time to benefit from special prices, or a one-time use JD Sports discount code.
JD Sports Hours
Each store has different opening and closing hours in terms of location and traffic. Most are open between 9:00 AM and 8:00 PM Monday through Friday, and between 10:00 AM until 6:00 PM Saturday and Sunday. However, some stores might have shorter or longer hours.
JD Sports Locations
You can find a JD store all over England and Ireland. Unfortunately, there is no JD Sports USA location at the moment. The only way to get in touch with or order from JD sports is through the JD Sports UK website. Nevertheless, if you find yourself in the United Kingdom, you can check the store locator feature on their official website.
How to Contact JD Sports
You can contact the Customer Service department of JD Sports, you can use the e-mail address firstname.lastname@example.org or the phone number 0161 393 7055. These are both available 24/7. Their website also has a Live Chat feature, which can be convenient for some.
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