Moes survey is a method of reviewing the satisfaction of Moes customers. The company is interested in providing the best dishes and services as per their standards, hence the need for a survey. The first step is finding out how satisfied and dissatisfied their clients are in certain aspects. After this, Moes can improve their lacking services or products. Therefore, the company provides a better experience for their customers.
Here are some general info about Moes restaurants:
Moes – About Company
Moe’s Southeast Grill, also known in short as Moes, was founded in December 2000 in Atlanta, Georgia. Focus Brands purchased the company in 2007. Even though there are over 700 Moes restaurants in the U.S at the moment, the number decreased in time. The fast-casual restaurant offers Mexican dishes and meals. In fact, Moes Tex Mex earned the company the award for 2016’s best fast casual Mexican restaurant.
What is the Moes Survey?
The Moes customer experience survey is a questionnaire that Moes customers can complete. This will let the company know how their experience in a Moes restaurant was. It covers matters like food quality, pricing, employee attitude and friendliness, service duration, and overall impression of customers’ visits.
What You Will Need
To participate in the Moes Survey, you will need a PC, laptop, or mobile device and an internet connection. Although useful, a receipt is not needed to fill in the survey. Customers need to fill in the store number which is typed on the receipt.
However, customers who no longer have a receipt can still fill out the survey. If this is your case, you can ask your local Moes restaurant for their store number. Then, you can proceed to normally filling out the survey.
How to Participate in the Moes Survey?
To correctly fill out the Moes survey and be eligible for the rewards available, customers need to closely follow these steps:
Hint: You can use the “Next” and “Back” buttons while filling in the survey to navigate from one page to another. Doing so will not erase or change any of your answers without your will.
- First, enter the official Moes survey website: www.moessatisfactionsurvey.com.
- Then, enter their store number.
- Confirm the store location. To change it, you can click the Back button.
- Enter the date and time of your visit. Customers can find these on their receipt. Then, select your order preference and type in your order’s value.
- After that, proceed to answer the questions about the service. This includes the accuracy of your order, greetings, etc.
- Rate your overall satisfaction with the last visit in a Moe’s restaurant.
- Rate your satisfaction degree with individual criteria: Interaction with staff members, duration and efficiency in the restaurant, food quality, atmosphere, and pricing.
- Rate how likely you are to return to and recommend a Moes restaurant.
- Now, you can type in any other aspects worth mentioning that the survey’s questions did not cover so far.
- Select the product you ordered or want to review. If you did not order any of the listed products, select the last option.
- Rate how satisfied you were with one of the two aforementioned products and how likely you are to order it again, if you ordered any.
- Choose the base protein in your dish of choice.
- After that, type in why you would or would not repurchase said dish.
- Check the appropriate answers to how often do you visit a Moes location and a fast casual restaurant.
- Moes offers the possibility of providing their feedback about other brands. If you are a customer of brands that use InMoment as their customer experience management, you are elligible. Therefore, you can choose to enter surveys about other brands you use and earn their rewards. Choose if you want to participate in other surveys or not.
- If you choose to do so, provide your first and last names and your e-mail address and click Next. Therefore, InMoment will have the chance to send you links to those surveys.
- Finally, write down the validation code displayed on the screen. Then, you can provide this code to the cashier at the next visit in a Moes restaurant to benefit from your survey discount.
Useful information about the Moes Survey
Moes Official Website: www.moes.com.
Moes Survey Website: www.moessatisfactionsurvey.com.
The reward for filling in the Moes survey is a $2 discount for the next entrée you purchase. The cashier will apply the discount within 10 days of filling in the survey. Please keep in mind the reward is not compatible with other offers and discounts.
Most Moes restaurants are open all week long from early morning to late evening or night. However, hours vary. To find out the schedule of a nearby Moes restaurant, refer to the official website.
There are almost 700 Moes restaurants in 38 U.S. states and others in Turkey and Russia. To find the nearest Moes location, please refer to the official website and use the Restaurant Locator feature.
How to Contact Moes
To contact a Moes restaurant, you can use the Restaurant locator feature to find a phone number. To enquire on ingredients, practices, or other aspects of food processing by Moes, you can use the contact page from the official website.
Moes Headquarters mailing address: Moe’s Southwest Grill, Attn.: Moe, 5620 Glendore Dr., Atlanta, Georgia.
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