Amazon has proven itself to be a major competitor across all platforms from goods to video streaming. To keep up with the times, the company sometimes sends out requests for consumer responses and feedback to the way things are working. It comes as no surprise that Amazon would embrace surveys as a way to know what is working and what needs to be worked on. These surveys are entirely invitation-only, so unless you get one, you’re probably never going to have the opportunity to give your opinions.

About Amazon

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Amazon had an impressive start back in 1994, and as of July 2019, the prolific site will have celebrated their 25th anniversary. From humble beginnings as the world’s first online bookstore to the massive internet retailer that it is today, the company has faced a lot over the years.

Today, they sell everything including streaming media, video games, clothing, electronics, furniture, food, pantry staples, and beyond that, they also lay claim to being the world’s largest
cloud infrastructure services provider.

The company has expanded to include a global presence in many different countries around the world. Some of them include France, Germany, Mexico, Canada, Japan, and Brazil. Amazon has grown so much that it has surpassed Walmart in terms of market capitalization. It also holds the trophy for being the largest worldwide internet company.

Amazon continues to grow as the company’s most recent acquisition includes Whole Foods Market which had the power to put the company front and center with a physical storefront in addition to its online presence.

Some Fun Facts About Amazon’s History

Given the popularity of the site, it’s always fun to read a little bit about things you didn’t know. For example, did you know that the first logo was supposed to represent the Amazon river because the river was the longest in the world? That vision was what Amazon was based on, to become the largest of its kind.

The vision was not without purpose, especially when Amazon experienced its first boom during Christmas of 1998. That first crazy season led to employees sleeping in cars just to be at work on time because there were not enough people on staff. After that, they said it would never happen like that again.

Amazon also had some flops that only a few people remember today. When eBay came online, Amazon tried to compete and create a site that would do the same thing. It flopped, and eBay reigned supreme.

In another flop of a move in 2004, Amazon attempted to develop what they called “Block View,” which had people flying all over the country to take pictures and pair stores or restaurants with yellow-pages style listings. That lasted for maybe two years before Amazon gave up. The following year, Google started their “Street View” project.

What is the Amazon Survey?

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According to their site, Amazon surveys are meant to provide information regarding customer experiences involving both products as well as services that originate with the company. The surveys, when they’re active, are hosted on third-party sites.

Amazon never asks its customers to give over any sensitive information like passwords or social security numbers, so if you ever see something claiming to be from Amazon asking for those things, be aware that it’s likely a scam.

Avoiding Amazon Survey Scams

You have probably seen many different emails claiming to have Amazon surveys you can take, but they all end up in your spam. There’s a good reason for that, too, because many if not all of them are scams that you need to avoid. Here are a few tips to help you learn to recognize these scam emails, so you don’t accidentally set yourself up in a negative way.

  • Verify the links that are in the emails. Don’t just click on things blindly, because even though some may look legit, the servers hosting the scam surveys are hosted in places like Bulgaria or Nigeria. You can check WhoIs to find where they’re coming from.
  • Always check to see who the sender is on the email. If it is from Amazon, it will plainly be from Amazon. If you’re not sure, do a reply-to email by clicking the reply button and see where the email will be sent. If it’s not Amazon, then it’s a scam.
  • Don’t forget to look for glaring mistakes. Grammatical and spelling errors are huge red flags for scam emails. If you see anything like that, don’t become a victim and delete it instead.

How to Participate in the Amazon Survey

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When it comes to Amazon surveys, the only way you’re going to be able to participate is if they email you an invitation for your feedback. Sampling is random, and wording tends to include something similar to the following.

As part of our ongoing effort to provide better services and support, we would like to request your feedback via a short online survey. It should only take about 15 minutes to complete. The survey is active for a limited time only, so please respond as soon as possible. This survey is hosted by an external company (VendorName), so the link below does not lead to our website. Your responses will be subject to Amazon’s Privacy Notice.

Only if you were to receive this email would you be eligible to take a survey. Amazon does sometimes reward individuals for giving feedback by way of Amazon gift cards, but again, only if you’re asked to participate.

The Amazon Research Panel

There’s a whole other group of people, too, that receive special invitations for surveys and product testing. To receive these invitations, you must be a part of the Amazon Research Panel. If you’re not, then you can’t participate in any of them. Amazon is extremely selective of who they reach out to when requesting customer feedback.

To become part of the Panel, you also have to answer a qualifying questionnaire before they’ll accept you as a member of the group. If you’re accepted, you’ll be invited to take online surveys, do in-home product testing, or even attend the occasional taste test if it’s available where you are.

The Amazon Research Club

There is another group, the Amazon Research Club, which is also by invitation only. This club works to improve Amazon-branded products. Various items include everything from grocery items to pet products and whatever falls in between.

This group works on household products and personal care products before they’re launched. Also highly selective, the Club gives its members early access to the latest products. The members are then expected to give complete and accurate feedback about their experiences. To be a member, you must also answer a qualifying questionnaire. Once approved, you’re part of the club.

Useful Info About the Amazon Survey

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The only way to participate in Amazon surveys, the Panel, or the Club is to receive an invitation from Amazon. You can choose to not participate at any time.

Amazon also encourages its patrons to notify the company immediately if any fake Amazon survey emails make it to your inbox. The email address to send them to is stop-spoofing@amazon.com. They need those emails to stop the phishing attempts that are done in their name.

​Amazon Hours

The best thing about Amazon is that they are available any hour of any day throughout the year. There is no closing time. Depending on the time of year, though, you may be subject to longer shipping times, especially around the holidays.

The only way to participate in Amazon surveys, the Panel, or the Club is to receive an invitation from Amazon. You can choose to not participate at any time.

Amazon also encourages its patrons to notify the company immediately if any fake Amazon survey emails make it to your inbox. The email address to send them to is stop-spoofing@amazon.com. They need those emails to stop the phishing attempts that are done in their name.

Amazon Locations

Currently, there is a single headquarters located in Seattle, Washington, where Amazon was born. Amazon planned to make their choice for their second headquarters in 2018. They kept the entire process public because they wanted to make sure that wherever they ended up, they were welcomed with open arms and people that were enthusiastic to be a part of something bigger than themselves.

How to Contact Amazon

Contacting Amazon is supremely simple, but it’s not always staring you in the face when you’re on their site. They do have a Contact Us page, but it’s interesting to navigate. Unfortunately, that’s the only way to contact Amazon if you need something.

When you’re on their contact page, there are a few categories to choose from including orders, devices, digital content and services, as well as Prime membership. You can select the “something else” option if none of those fit what you need to contact them about.

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Customer Survey Report