JC Penney (also known as JCP) is a chain of department stores based in Texas. Founded in 1902, Wyoming the company now operates over 1,000 stores in all 50 US states and Puerto Rico. You can find just about anything you desire at most JCP stores including clothing and accessories, footwear, furniture, jewelry, beauty products, electronics, housewares and more.

If you’re not familiar with JCPenney then you can visit them online at JCPenney.com to get a great understanding of the products and services offered – use the online store locator to find a JCP store near you. Simply enter your zip to start searching.

So what is the JC Penney survey I hear you ask..

If you have made a purchase at JC Penney recently then like many of us, we like to express our thoughts and opinions to the companies whom we make purchases from. It often helps relieve ourselves, and at the same time it helps the company (JCP in this case) to improve their customer experience, including products and service.

For taking a few moments of your time, you will be entered into a sweepstakes to win a $500 JCPenney gift card, and a 15% discount coupon to use on your next purchase.

It’s easy to get started with JCP Survey..

1. First off you will need a PC or mobile device with internet connection, cookies should be enabled and a valid JC Penney receipt.
2. Visit the official JCPenney survey site at www.talktojcpenney.com
3. Enter the 22 digit access code found on your receipt (hablos espanol?)
4. Continue to answer all required questions and enter the sweepstakes for chance to win the $500 gift card.

You can read the sweepstakes rules here.

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3 Comments

  1. I would like this!!!

    Reply

  2. I am a regular JCP customer and am happy to oblige by filling out customer survey forms since I believe this provides valuable feedback.

    However, yesterday I was a bit taken back when the girl at the check out counter first asked if I had a smart phone and then asked if I had a minute to spare. Next thing I know she has taken my phone, ostensibly to assist me in filling in the digits to get me started, but then proceeds to fill out the entire survey for me!

    When I asked why I couldn’t do it online, she said ” I asked if you had a minute and you said yes!” What I certainly hadn’t acquiesced to was her filling out the entire survey for me. I could see she kept punching ” highly satisfied” for every question, which IS IN NO WAY REFLECTIVE of what I wished to write.

    Also she has written some comment giving herself a great review, which to my mind is dishonest.

    I wish to bring this to your attention so it can be remedied. There is no point in receiving feedback that is dishonest and in no way reflective of what the customer wishes to write.

    This happened at the New York store on 33rd street and 6th Avenue.

    Would appreciate your feedback.

    Reply

  3. I am a regular Jcpennys customer and today was OMG just wow the service was great it was fast ! And our cashier lady was perfect she helped us with everything we needed help with ! Her name was Debby and she was so sweet and polite I just loved the help she gave me !

    Reply

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Customer Survey Report