Customer Survey Report

Have you recently dined at one of the White Castle fast food restaurants? If so, now is your chance to let them know what you feel about their customer care and famous hamburgers. Are they what you crave? All you need to do is participate in the White Castle survey. By giving your feedback, you help the company assess their customer service policy and take better care of their guests. It takes 10 minutes to submit your review online and we are here to help you with the entire appreciation and evaluation process.

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If you live in the United States you have probably already heard about the infamous Red Robin burgers. Red Robin Gourmet Burgers, often referred to as Red Robin is an extremely popular casual dining restaurants chain that was founded 46 years ago by Sam. The very first restaurant was called “Sam’s Tavern”, but the owner liked the song “When the Red, Red Robin (Comes Bob, Bob, Bobbin’ Along) that he renamed it into Sam’s Red Robin.

At the moment there are approximately 500 locations scattered across the country where customers can enjoy some of the tastiest burgers. Do you like burgers? If the answer is yes you might be happy to learn that Red Robin wants to reward you for this. The company is offering Red Robin coupons and gift cards valued at 10-25$ dollars for its customers. There are also royalty programs that you should definitely check out if you dine here often.

Red Robin is adamant about providing unparalleled customer service. This is why it has set up a quick and easy survey online. Anyone who wishes to voice their opinions about the food and service at Red Robin will receive a gift: 10 chances to win the daily 1.000$ prize as well as a chance to instantly win 1.500$.

What You’ll Need

The Red Robin feedback survey can be found on www.redrobinfeedback.com. In order to complete it you will need the following:

• A PC, laptop, tablet or smart-phone with internet connection
• A few minutes of your time
• The survey code from your latest Red Robin receipt

How to take part in the Red Robin Survey

1. To start the survey you have to visit the survey link: redrobinfeedback.com.
2. You will be asked to select your preferred language – between English and Spanish.

• On page number two you will be asked to submit your Survey Code, which can be found on your receipt. This information is necessary before you can complete the customer evaluation.
• During the survey you will be asked about your experience at the store, your opinion about food etc. You have 5 available answers: strongly agree, agree, neither agree or disagree, disagree, strongly disagree.

• You will also be required to submit the name of the person who served you and the total amount spent.
• Depending on your answers, the survey may take more than five minutes. That’s because Red Robin will ask you questions about each product that you tried. They are concerned about tastiness, aspect etc.

• At the end of the survey you will be asked if you want to take part in the 1000$ prize-pool contest. If you say yes, you have to enter more information such as First & Last name, phone number, city etc.
• Upon completing the survey you will also automatically enter the instant 1.500$ contest.

Red Robin Customer Survey Usability Score

• Laptop/PC experience: 5/5 stars – The survey loaded extremely fast on desktop browser. In order to take the survey you simply have to type in your verification code from the receipt.
• Smartphone experience: 3/5 stars – The survey page loads decently on smart-phones but it isn’t very comfortable to complete.
• Tablet experience: 4/5 stars – We found that the survey loaded without problems. Although not fully responsible, it was easy to fill out all the fields from this mobile device.

Useful Information About the Red Robin Feedback Survey:

Official site: www.redrobin.com

With the store locator tool you can also find locations near you.

Survey link: www.redrobinfeedback.com

Time required to complete survey: between 5 and 10 minutes

Incentive: a chance to win 1.500 dollars instantly, and 10 chances to win 1.000 dollars weekly

How to Contact Red Robin Customer Service:

As we already mentioned, Red Robin takes pride in the quality of its customer service. This should not be a surprise, considering that great restaurants are the ones where you feel at home. If you have any concerns, complaints, suggestions or comments you can send them through one of the following channels:

• Red Robin Phone Numbers: The Company offers several phone numbers for customer support. There is a dedicated customer service hotline as well as a corporate headquarters one for administrative issues.

Customer service: 1-877-733-6543

Corporate Headquarters: 303-846-6000

• Mailing Address: It is also possible to contact Red Robin through mail. Simply add the following address on your envelope: Red Robin Gourmet Burgers, Inc. 6312 S. Fiddlers Green Circle Suite 200N Greenwood Village, CO 80111
• Social Media: If you are looking to connect in a more meaningful way you should definitely try reaching out on the company’s social media platforms. Here are the four most important ones:

Facebook: click here

Twitter: click here

Youtube: click here

LinkedIn: click here

• Customer care email: Red Robin’s customer care section is divided in two major sections. One is dedicated to general comments, suggestions, feedback and complaints while the other is dedicated to dining experience. Emails can be sent to the company through the contact form at www redrobin.com/contact_us. You will receive an automated message and tracking id but no specification as to when an agent will resolve your case.
• Hotline Experience: There are two customer care departments. You can talk to agents about rewards programs (such as coupons, discounts, gift cards etc) or you can contact an expert regarding general issues. After calling the company we only waited around 3 minutes for an agent to pick up our call. He was polite, helpful and professional. At the end of the conversation all our problems were resolved.
• Official site: it is strongly recommended that you check out the site before submitting your concerns through the above mentioned methods. Red Robin already answers many issues through its FAQ, Terms of use and About us Page.

Hard Rock Cafe is an American chain of restaurants founded in 1971. With it’s memorable rock and roll memorabilia, you can often find a casual dining experience with casinos & hotels too. On the menu you can find fresh burgers, chicken, fries and salads. It’s estimated to have 175+ Hard Rock restaurants in 53 countries.

If you haven’t visited a Hard Rock Cafe location before then why not visit them online at HardRock.com where you can start to see what we are talking about including the cafes, hotels/casinos, online shop and use the locator to find a Hard Rock Cafe near you.

What is the Hard Rock survey all about?

Hard Rock Cafe are a company who listen’s to it’s customers so it can continually improve the products and services on offer to the public, if you recently visited a Hard Rock restaurant and would like to leave your feedback whether it’s good or bad then this is for you. The survey shouldn’t take more than a few minutes to complete.

To start the survey you must have a PC or mobile device connected to the Internet and a receipt from your most recent purchase, which cannot be older than 14 days.

• Visit the official survey webpage at www.hardrock.com/survey/2
• Locate your receipt and enter the number located on the bottom to get started.
• Enter all required questions as honest as possible.
• Sleep well, knowing your comments are heard 🙂

Logan’s Roadhouse is a chain of restaurants founded in 1991, Kentucky. Well known for it’s vintage decorations and buckets of peanuts found on each table. With over 200+ locations, at many you will find the menu consisting of mesquite-grilled steaks, sandwiches, salads and seafood, beer & beverages, yeast rolls, peanuts, hamburgers and more.

If you’re not familiar with Logan’s Roadhouse then why not visit the official website at logandsroadhouse.com to get a full idea of the products and services on offer.

What is the Logan’s Listens Survey?

Logan’s forever strives to bring the best experience to it’s customers, with excellent food and service to the overall restaurant atmosphere. If you have recently visited a Rogan’s Roadhouse restaurant and would like to share your experiences then the LogansListens survey is a great way to do so.

For taking a few minutes of your time to complete the survey, Logan’s will give you a free coupon to use on your next visit as a ‘Thank You’.

So how to get started..

Before you begin, you will need a PC or mobile device connected to the Internet and a valid receipt from your recent visit to a Logan’s restaurant.

1. Visit the official LogansListens.com website
2. Enter the serial number found on your receipt
3. Continue to answer all required questions as honest as possible.
4. Collect your free coupon and enjoy your next visit at Logan’s Roadhouse!

Krystal is an American fast food chain headquarted in Tennessee, known for it’s square hamburger sliders with steamed-in onions and extras. Founded in 1932, and now with an estimated 360 chains throughout the US. On the average Krystal menu, you will find Krystals Burger, chicks, Big Angua bugers, Pupa, kids meals, scramblers, breakfasts, sides, beverages, combos and game time wings. With fresh ideas and great tasting food, Krystals is a popular destination. If you’re not familiar with the Krystal restaurant chain, you can visit them online at Krystal.com and find more information regarding their products and services along with current promotions available.

What is the Krystal Guest Survey?

If you have recently visited a Krystal restaurant then it’s important to let the company know what you thought of the food and service delivered – Krystal are a company whom listens to it’s customers and strive to improve their service all the time. To show their appreciate, for just taking a few minutes of your time to complete the survey, you will receive a coupon to redeem offers including free burger on purchase of medium fries/drink etc.

How to participate in the Krystal Feedback Survey..

• Visit the official webpage found at www.krystalguestsurvey.com
• Enter your 12 digit survey code and time of visit (found on receipt)
• Complete all required questions honestly
• Claim your Krystal voucher and save next time you visit a Krystal near you.

Jack in the Box Customer Survey is now at www.jacklistens.com  Jack in the Box is a popular fast food chain founded in 1951 by Robert O. Peterson, San Diego, California. Since then, the chain of restaurants soon grew to over serve customers in over 2,000 locations in 21 states of the US. At Jack in the Box you can find a great tasting menu consisting of burgers, chicken, breakfast, tacos & sides, shakes and desserts, salads and drinks.

So what is TalktoJackintheBox.com?

Updated: This feedback website no longer exists, if you are looking for Jack in the Box’s current customer survey site, please check out this article about JackListens.com  The information below is historical.

It’s the companies customer survey feedback, if you have ever dined at the restaurant then you are welcome to take part in the guest survey. By inviting customer feedback it promotes good will from the company and shows the public they are keen to hear it’s customers comments and thoughts regarding the service and food delivered at it’s restaurants. Thus helping improve the restaurants standards, menu and more.

Why take part in the Jack in the Box customer survey?

It’s really quick to get started, and for particpating you have a chance to win a check for $10,000. So I would recommend taking part to any Jack in the Box customer.

You will need;

• A PC or mobile device with Internet access
• A survey invitation from Jack in the Box

How to Begin with the Jack in the Box survey

• Visit the official page www.talktojackinthebox.com
• Enter the survey invitiation code and click Start.
• Follow the instructions and complete the required questions.
• Once completed you will be directed to the sweepstakes page where you will need to enter your name, email address and phone number to enter. (Please see the sweepstakes rules.

Some other Jack in the Box links;

• Jack in the Box locations
• Get E-mail alerts from Jack in the Box
• Jack in the Box gift cards