After more than two centuries of activity Wawa Inc. deserves the title of one of the oldest businesses on the territory of the USA. Now customers have the chance to express their feedback on the company’s customer care through the aid of the ‘My Wawa Customer Satisfaction Survey’.

The Wawa Inc. began its history in early 1803. Back then it was an iron foundry located in New Jersey. Later on the company moved to Pennsylvania and re-branded into a dairy farm. During the 1920’s the business grew and adopted the slogan “Buy Health by the Bottle”.

In the 1960’s however, the milk home delivery business started to decline as a result of more and more people buying this product directly from stores. As a result the company re-branded itself once again by opening its first convenience store. Alongside their home brands, the Wawa company also sold other foods and beverages, diversifying the Wawa menu.

The company’s logo depicts the image of a goose in flight. This image was chosen because the company adopts the principles of teamwork, group consensus and encouragement. The name came from the site of the company’s first milk plant and corporate headquarters in Wawa, Pennsylvania area. As such, the name Wawa is derived form the Ojibwe word for the Canada Goose.

 wawa logo
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The company was also involved in a number of humanitarian programs. One such program was devised to help Irish students, mainly from UCC in Cork Ireland, complete their MBA studies at Saint Joseph’s University in Philadephia by providing scholarships.

Wawa Inc. offers a wide-range of food products, ranging from chips and sandwiches to iced tea and coffee. Some of the products which made Wawa famous are still being sold, such as milk and the hoagie sandwich, and for a short period of time from 1994-1996 they even sold Pizza Hut and Taco Bell products. Wawa periodically introduces new items on its menu, which can be viewed online on their website.

In 1995 they include in their stores ATM machines with no surcharges and a phone application which let’s you know about gas prices, helps you locate a store, lets you pay via the phone or even provides you nutrition info.

Right now, Wawa Inc. is a chain of convenience store and gas stations alongside the East Coast. There are many Wawa locations to look after in Pennsylvania, New Jersey, Maryland, Delaware, Virginia and Florida. Wawa became the largest convenience store chain in Greater Philadelphia and also the third largest retailer of food in Greater Philadelphia, after ACME Markets and ShopRite beginning with 2008.

What is My Wawa Customer Satisfaction Survey?

My Wawa Customer Satisfaction Survey is an online questionnaire created to enable customers to share their thoughts and experiences about the Wawa chain stores & gas stations. It was made with the desire to improve customer relations and shopping experiences while visiting one of the Wawa shops.

Clients are welcome to share their review in order to improve the overall quality of the Wawa Inc. customer service. Your opinion matters so let them know what you feel about their performance with customer relations and quality of service.

By taing part in this survey, you enter the Wawa sweepstakes and get the chance to win one of the $250 Wawa gift cards per state or one of the $100 Wawa gift cards per location.

What Will You Need?

In order to complete the My Wawa Customer Satisfaction Survey you will need the following:

  • A laptop, smartphone, tablet of PC in order to access the survey.
  • Internet connection in order to connect to the survey webpage.
  • Basic knowledge of either English or Spanish.
  • Be 18 years of age.
  • Be a legal resident of the 50 United States and the District of Columbia.
  • Some spare-time of around 10 minutes to be able to go through all the questions.
  • Make sure you comply with the privacy policy that can be accessed link on the survey webpage. The company may use your personal information. That is why we recommend taking a look at their privacy terms.

How To Participate in My Wawa Customer Satisfaction Survey?

Here are the simple steps which have to be undertaken in order to complete the questionnaire:

my wawa customer satisfaction survey page 1
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  • Select you language of your choice (English or Spanish).
  • Insert the survey code and store number located on your receipt.
  • After pressing ‘Take Survey’ go through the listed questions.
  • You will thus have the chance to provide your feedback about Wawa menu, locations, services and products. Make sure to be as honest as possible, for your opinion matters and can help improve customer relations and your future guest experience.

My Wawa Customer Satisfaction Survey Usability

Laptop/PC experience: 4.5/5 stars

Smartphone experience: 4/5 stars

Tablet experience: 5/5 stars

Useful Information about My Wawa Customer Satisfaction Survey

Wawa Inc. Official Site:

We recommend visiting their website for more information regarding products, services and Wawa locations. Also, there is a useful wawa nutrition section where you can build your meal and find out how many calories it contains.

My Wawa Customer Safisfaction Survey website:

This link will take you directly to the survey’s website where you can share your thoughts and appreciation. Your feedback is valuable for them to improve their overall customer relations services.

Incentive: The Sweepstakes period is open until December 31, 2015. By entering their monthly drawings, you can win one $250 or a $100 Wawa Gift Card.

Wawa Hours of Operation

Being one of the largest convenience store & gas stations chain on the East Coast, they are normally open 24/7. If you are looking for the nearest Wawa to your place, you can visit the Wawa website and use the Wawa store locator to find out the store that interests you most.

How to Contact Wawa Inc.

Being one of the largest businesses on the East Coast, Wawa Inc. set up a contact page on their website. Here’s how to reach out to them:

  • By E-mail

For any questions simply go to the Wawa Inc. website and press the Contact button. There you fill in your question. The fields marked with an asterisk are mandatory to fill in, mainly your name, e-mail adress, question type and of course your question. The reply will be provided to you via e-mail.

  • By phone

Alongside having the option to write them the question and receive the reply on e-mail, you can also include your phone number, making it possible to receive a phone call from them answering to your inquiry.

This concludes our My Wawa Customer Satisfaction Survey report. We hope it was helpful in providing you the best information of what is required to complete this evaluation and assessment process. For more information about their company make sure to visit their website. Thank you for taking the time to read our Wawa survey report and please leave us a comment with your feedback.

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1 Comment

  1. peter a rispoli

    Somone always begging
    i have to go dunkin donuts for coffee or be harrassed by beggers
    management & employees tolerate same because there always there


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