After more than two centuries of activity, Wawa Inc. deserves the title of one of the oldest businesses in the territory of the USA. Now customers have the chance to express their feedback on the company’s customer care through the aid of the Wawa Survey.

Wawa Inc. History

Wawa Inc. began its history in early 1803. Back then it was an iron foundry located in New Jersey. Later on, the company moved to Pennsylvania and re-branded as a dairy farm. During the 1920s the business grew and adopted the slogan “Buy Health by the Bottle”.

In the 1960s however, the milk home delivery business started to decline as a result of more and more people buying this product directly from stores. As a result, the company re-branded itself once again by opening its first convenience store. Alongside their home brands, the Wawa company also sold other foods and beverages, diversifying the Wawa menu.

The company’s logo depicts the image of a goose in flight. They choose this image because the company adopts the principles of teamwork, group consensus, and encouragement. The name came from the site of the company’s first milk plant and corporate headquarters in the Wawa, Pennsylvania area. As such, the name Wawa is from the Ojibwe word for the Canada Goose.

 wawa logo
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The company was also involved in a number of humanitarian programs. One such program was to help Irish students. Mainly from UCC in Cork Ireland, complete their MBA studies at Saint Joseph’s University in Philadephia by providing scholarships.

Wawa Inc. offers a wide range of food products, ranging from chips and sandwiches to iced tea and coffee. Some of the products which made Wawa famous are still being sold. Such as milk and the hoagie sandwich, and for a short period of time from 1994-1996 they even sold Pizza Hut and Taco Bell products. Wawa periodically introduces new items on its menu, which you can view online on its website.

Wawa Inc. Growth

In 1995 they include in their stores ATM machines with no surcharges and a phone application. Also, it lets you know about gas prices, helps you locate a store, lets you pay via the phone, or even provides you with nutrition info.

Right now, Wawa Inc. is a chain of convenience stores and gas stations alongside the East Coast. There are many Wawa locations to look after in Pennsylvania, New Jersey, Maryland, Delaware, Virginia, and Florida. Wawa became the largest convenience store chain in Greater Philadelphia and also the third-largest retailer of food in Greater Philadelphia after ACME Markets and ShopRite began in 2008.

What is Wawa Survey?

The Wawa Survey is called My Wawa Customer Satisfaction Survey. It is an online questionnaire created to enable customers to share their thoughts and experiences about the Wawa chain stores & gas stations. It was made with the desire to improve customer relations and shopping experiences while visiting one of the Wawa shops.

Clients are welcome to share their reviews in order to improve the overall quality of Wawa Inc.’s customer service. Your opinion matters so let them know what you feel about their performance with customer relations and quality of service.

By taking part in this Wawa survey, you enter the sweepstakes and get the chance to win one of the $250 Wawa gift cards per state or one of the $100 Wawa gift cards per location.

What Will You Need for Wawa Survey?

In order to complete the survey you will need the following:

  • A laptop, smartphone, tablet, or PC in order to access the survey.
  • Internet connection in order to connect to the survey webpage.
  • Basic knowledge of either English or Spanish.
  • Be 18 years of age.
  • Be a legal resident of the 50 United States and the District of Columbia.
  • Some spare time of around 10 minutes to be able to go through all the questions.
  • Make sure you comply with the privacy policy which you can access through the link on the survey webpage. The company may use your personal details. That is why we recommend taking a look at their privacy terms.

How To Participate in Wawa Survey?

Here are the simple steps which have to be undertaken in order to complete the questionnaire:

my wawa customer satisfaction survey page 1
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  • Select you language of your choice (English or Spanish).
  • Insert the survey code and store number located on your receipt.
  • After pressing ‘Take Survey’ go through the listed questions.
  • You will thus have the chance to provide your feedback about Wawa’s menu, locations, services, and products. Make sure to be as honest as possible, for your opinion matters and can help improve customer relations and your future guest experience.

Wawa Survey Usability Score

Laptop/PC experience: 4.5/5 stars

Smartphone experience: 4/5 stars

Tablet experience: 5/5 stars

Useful Information

Official Site:

We recommend visiting their website for more details regarding products, services, and Wawa locations. Also, there is a useful Wawa nutrition section where you can build your meal and find out how many calories it contains.

Survey website:

This link will take you directly to the survey’s website where you can share your thoughts and appreciation. Your feedback is valuable for them to improve their overall customer relations services.

Incentive: The Sweepstakes period is open until December 31, 2015. By entering their monthly drawings, you can win one $250 or a $100 Wawa Gift Card.

Wawa Hours of Operation

Being one of the largest convenience store & gas stations chain on the East Coast, they are normally open 24/7. If you are looking for the nearest Wawa to your place, you can visit the Wawa website and use the Wawa store locator to find out the store that interests you most.

Wawa Contact Information

Being one of the largest businesses on the East Coast, Wawa Inc. set up a contact page on its website. Here’s how to reach out to them:

  • By E-mail

For any questions simply go to the Wawa Inc. website and press the Contact button. There you fill in your question. The fields marked with an asterisk are mandatory to fill in, mainly your name, e-mail address, question type, and of course your question. The reply will be provided to you via e-mail.

  • By phone

Alongside having the option to write them the question and receive a reply by e-mail, you can also include your phone number, making it possible to receive a phone call from them answering your inquiry.

This concludes our Wawa Survey report. We hope it was helpful in providing you with the best details on what is required to complete this evaluation and assessment process. For more details about their company make sure to visit their website. Thank you for taking the time to read our Wawa survey report and please leave us a comment with your feedback.

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1 Comment

  1. peter a rispoli

    Somone always begging
    i have to go dunkin donuts for coffee or be harrassed by beggers
    management & employees tolerate same because there always there


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