For basic, online surveys, Zoho delivers what you need or require. It’s appropriate for any company or organization that wants to carry out surveys to measure things like education assessments, customer satisfaction, marketing research, and many other things that would otherwise be intangible.
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Inside Zoho, you’re going to find many different reports and charts that will help you to understand the data that you’re pulling in. Should you decide that you need to view the information in another application, you can also export the data in a .cvs or .xls if you would prefer to view things in a spreadsheet.
Zoho surveys also work with other business apps like Google Apps, MailChimp, and Google Sheets if you’d prefer to use one of those. After all, according to Zoho, software is their passion.
What is The Zoho Survey?
Zoho surveys are designed to be easy for anyone to use when it comes to survey creation and overall administration. You’ll find many pre-built templates to get going in just a few minutes. If you’d like, you can also customize the templates to cater to your particular audience. As a bonus, you can also modify your survey to be readable on any smart device from tablets to phones to PCs.
Naturally, as you conduct a Zoho survey, you’re going to want to make sure you’re getting quality information in return. Zoho allows you to share your survey material just about anywhere. Not only is it possible for you to host the surveys yourself, but it’s also possible to embed them in your personal domain. Zoho makes it all easy for you to do whatever you need to do with their survey functionality.
Not only is the platform optimized for mobile connectivity, but you also don’t even need to have your respondents actively connected to the survey. Questions can be accessed, and answers can be submitted even if there is no internet connection because Zoho collects them and submits them once you’re online again. Between mobile optimization and ease of connectivity, using Zoho becomes a no-brainer.
Another spectacular benefit of using Zoho surveys is the way that it supports a variety of geographical locales. It also supports more than thirty different languages, which means you can create a survey and then have it translated to collect data from all over the globe, too.
Features You’ll Find in Zoho
There are so many features that you’ll find as you create a Zoho survey. You can ask as many questions as you would like, and they can be in a variety of formats from multiple choice to open-ended answers. The responses you’ll collect will be easily accessible from any device, too.
Additionally, if you want to brand your survey to reflect your company, you can do that without any issues. Customize your survey to reflect who your company is or represents to reflect what you’re surveying. Once you have them completed, you can share them wherever you’d like and enjoy the advanced reporting features after the data is compiled.
You can always check out customer reviews including this one from PC Magazine which rated it as excellent among its competitors. They compare Zoho to others like SurveyPlanet and SurveyMonkey, all of which provide their own perks depending on the app you choose. Even still, Zoho still has significant functionality when brought up against their peers.
Photo Credit from Zoho
How to Participate and Understand The Cost of Zoho Surveys
From a business perspective, you’re going to want to know what the bottom line is to get your survey off the ground, right? You’ll be happy to know that there are options available for everyone price point to get you what you need. Starting for Free Just because it’s free doesn’t make it awesome. In this case, though, Zoho surveys are excellent to start with courtesy of both their free version as well as their free trial. The free trial is a full 15 days, which means it gives you enough time to create a survey, send it out, and get responses back to see what Zoho can do for your business.
If you’d like, you can also start out with a completely free version for up to three users. There are some limitations with the free version, but that’s to be expected. You can create unlimited surveys, which is great, but you have some restrictions on them. As an example, you can only have up to fifteen questions per survey, and you can only collect up to 150 responses for each survey you send out.
Going for the Standard Version
The standard version has more available to it at a reasonable lower price. In addition to all of the free perks, you get many others to add to the pot. You will also get the ability to have unlimited questions on all of your surveys and unlimited responses to match.
Customizing your survey and branding it is a breeze with this choice, and you will also get advanced reporting options like sales forecasting and scoring rules. You’ll also get charts and KPIs, full access to an incredible document library, the ability to create customized fields, and
Taking it Up a Notch to Professional Standing
If you choose to purchase the professional package, you’re still up for paying a fairly decent price given what is included. You’re going to get everything in the standard package and then get lots more options.
With the professional package, you get email integration, macros, inventory management, and even Google Ads integration. You can collect as much data as you’d like and be able to analyze it to your heart’s content with all of the tools available inside Zoho.
For the Enterprise Level Necessities
At the enterprise tier, you can expect even more to look forward to inside of Zoho. You get everything in the professional package and then some. You can customize just about everything to fit your needs.
You have access to Zoho’s conversational artificial intelligence, Zia Voice, which is useful if you need to access support or you have questions about your survey. Zia can do complex calculations at the touch of a button and answer all your CRM needs.
Go Ultimate or Go Home
Okay, so maybe you don’t actually have to go home, but if you want the most robust package Zoho has to offer, you want to select the ultimate choice. It has everything from all of the tiers below plus more features than you can shake a stick at!
You also get a dedicated database cluster as well as enhanced storage for all of the data that you need to keep. You’re also going to have access to free premium support that is only available to the top tier package. When you put it all together, you realize that it’s named ultimate for a reason.
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Useful Thoughts and Information on Zoho Surveys
As you well know, every single business needs customizable systems that can work for your personal needs. Zoho realizes that there is no one-size-fits-all model that can work for every single business. That’s why Zoho offers so many options that will make their surveys work for you.
As you go through selecting your survey application suite, there are a few things you need to ask yourself. Do you need simple and basic functions or do you need something that offers more
advanced features? What about aspects that are specific to your industry?
If you want a blank slate to work with, Zoho does the job for what you’re looking for when it comes to any business. Plus, you have the ability to start with a free trial to see if it is actually what you’re hoping to find in survey software.
Zoho surveys offer you a fantastic way to connect with your clients no matter where they are around the world, and it also offers you an excellent view of your data from anywhere you are. If you’re still not sure, don’t worry about looking around and trying a few new apps because you want to be sure you find the right one with the best fit.
Like most online companies, Zoho never really closes. You can reach them just about any time in the world.
You’ll find Zoho in several locations around the world including the United States, United Kingdom, France, China, Germany, Sweden, Italy, Netherlands, Spain, Australia, Singapore, and India.
How to Contact Zoho
On their Contact Us page, you’ll find every phone number and email address you can possibly need for sales enquiries. There are also real people that you can connect to via several different phone numbers and email address if you’re interested in press releases or public relations.
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