For those who have spent time dining at a Big Boy restaurant, you can now share your experience with the company in exchange for a free validation code via the Big Boy survey. This guest questionnaire is simple and quick to complete. Even so, the following article offers an overview of what you need to complete the Big Boy survey in addition to providing ways to contact the company if needed.

Big Boy Restaurant logo
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Big Boy – About the Company

Big Boy Restaurants International, LLC is an American restaurant chain first founded in 1936. At the time, it was known as Bob’s Pantry. Over the years, it eventually evolved into a franchise chain and changed the trading name to simply “Big Boy”. They specialize in standard American restaurant dishes such as hamburgers, sandwiches, salads, and more.

What is the Big Boy Survey

The Big Boy survey is a brief guest questionnaire designed by the company to gain feedback about customers’ dining experiences. It is also designed to reward customers by offering them a free validation code at the end of the survey. When taking it, you’ll see standard feedback questions such as rating your satisfaction with a number of restaurant aspects such as the food and the service.

What You Will Need

If you want to participate in the Big Boy survey, you must have a receipt from your most recent visit to one of the restaurants since you need to enter in the restaurant code found on the receipt. As such, a purchase is needed in order to take the questionnaire. Since it’s entirely online, a steady internet connection is also required. You only have 14 days from the date on the receipt to take the survey before it expires.

How to Participate in the Big Boy Survey

  • With the receipt from your latest visit, head to the official Big Boy survey website.
  • Enter your name, email, phone (optional), zip code, birthday, and your date of visit.
  • Enter the restaurant code found on your receipt and indicate the time of your visit.
  • Go through the questions by rating your satisfaction with various restaurant aspects.
  • At the end, answer a few identification questions (e.g. gender, age).
  • If you want, select the box to join the email club.
  • Submit your survey and receive a validation code.

Useful Information about the Big Boy Survey

Big Boy survey screenshot
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To view information about the company such as their menu, visit the official Big Boy website. You can also find the Big Boy survey on a separate webpage on their official site.

When you successfully complete the Big Boy survey, you will receive a validation code for a free menu item. Write this code down on the space provided on your receipt and take it with you on your next visit. This code is only valid for 30 days from the date on the receipt. There does not appear to be any real eligibility requirements listed in order to participate in the survey.

Big Boy Hours

Some Big Boy locations have different hours of operation, though the differences tend to be minor. For instance, some restaurants run Sun-Thurs 7AM-10PM, and Fri-Sat 7AM-Midnight. Other restaurants may stay open an hour later Sun-Thurs, closing at 11PM rather than 10PM. Check with your local Big Boy restaurant to learn more about their specific hours of operation.

Big Boy Locations

Big Boy currently has over 70 restaurants located throughout the United States. In addition to that, there are over 200 locations currently running in Japan. If you are looking for a specific restaurant, you can utilize the company’s online store locator for help.

How to Contact Big Boy

You have a few options if you want to contact Big Boy. First, you can call to speak with a representative at 586-759-6000. You can also send them a letter through the mail by writing to their headquarters at the following address: Big Boy Restaurants International LLC, 4199 Marcy St., Warren, MI 48091.

On their official website, there is a contact form you can fill out as well. In addition to that, you can reach out to the company through their social media webpages: FacebookInstagram, and Twitter.

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