05. January 2017 · Comments Off on Grand Lux Cafe Survey – www.grandluxcafefeedback.tellsmg.com · Categories: Restaurant Surveys

The following article will serve as a guide to walk you through the Grand Lux Cafe Survey as well as providing additional information about the restaurant chain. Grand Lux Cafe will use their customer satisfaction survey to improve upon their services.

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About the Company

Started up by the founders of The Cheesecake Factory, the Grand Lux Cafe saw its first opening in Las Vegas, Nevada at The Venetian Resort Hotel Casino. The company has since steadily expanded throughout the United States, operating a total of 13 restaurants. Their menu features internationally inspired cuisine that ranges from European-styled to Caribbean.

What Is the Grand Lux Cafe Survey

The Grand Lux Cafe Survey is an opportunity for you to detail your experience at one of the restaurants. Using both what customers liked and what they found dissatisfying, the Grand Lux Cafe hopes to understand what their customers expect from them. While filling out the Grand Lux Cafe Survey, you will be asked a variety of multiple choice questions as well as providing written, detailed feedback.

What You Will Need

In order to participate in the Grand Lux Cafe Survey, you must keep your receipt from your most recent visit on hand. The 14-digit survey code on the receipt has to be entered on the company’s feedback site, so you will need to have an Internet connection. Only one survey may be completed per household. The code on the receipt is time sensitive as it can expire, so you have to complete the survey within three days of your visit.

How to Participate in the Grand Lux Cafe Survey

  • Find the receipt from your latest visit to the restaurant (remember to use within three days of your visit), and use a desktop or laptop computer with an Internet connection to go to the company’s feedback site in order to begin the Grand Lux Cafe Survey.
  • You will see a quick welcome and introduction, and once you continue on, you will reach their Policy Page and Terms and Conditions. Read through to ensure you understand everything.
  • Continue on again, and you will be prompted to enter the 14-digit access code that is located on the bottom of your receipt.

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  • From there, you will start the Grand Lux Cafe Survey, following the instructions all the way through to answer each question about your experiences at the restaurant. Any personal information given will be used for the incentive explained on your receipt.

Useful Information about the Grand Lux Cafe Survey

Visit the Grand Lux Cafe’s official website to discover more about the company, view their menus, purchase gift cards, and even see employment opportunities. For the Grand Lux Cafe Survey, that can be found over on their feedback site.

Concerning eligibility, employees and/or family members of The Cheesecake Factory cannot participate in the survey. The Grand Lux Cafe Survey is not redeemable for cash. Instead, you will receive the incentive printed on your receipt.

Grand Lux Cafe Hours

Hours of operation for the Grand Lux Cafe vary by location. Many open between 10 AM – 11:30 AM, while they close between 11 PM – 12 AM. As of right now, their location at The Venetian Resort Hotel Casino in Las Vegas, Nevada is the only restaurant that stays open for 24 hours. You can view the exact hours of operation once you select a specific location using the locator below.

Grand Lux Cafe Locations

Currently, the Grand Lux Cafe operates in seven states: Florida, Illinois, Nevada, New Jersey, New York, Pennsylvania, and Texas. They are spread across 13 cities. To find directions to the one nearest you, use the store locator on their website.

How to Contact Grand Lux Cafe

One way to contact the Grand Lux Cafe is by visiting their official website and filling out a contact form. In addition to their website, the restaurant chain can be found and contacted on both Facebook and Instagram. If you want to contact the company via telephone, use the store locator mentioned above to select a specific restaurant as each has their own phone number.

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