Marshalls, Inc., is a chain of American and Canadian department stores. They are the second largest off-price fashion and home retailer in America. Marshalls have been selling products for the whole family since 1956. If you’re one of their clients, they have a Marshalls feedback survey at You can complete it in 7 minutes.

The first department store was founded in 1956 by Alfred Marshall. Headquarters are in Framingham, Massachusetts. They offer clothing, beauty products, footwear, and much more. One of their most well-known slogans is “Never Pay Full Price For Fabulous.” Marshalls has more than 975 conventional stores. You’ll find them in 42 states in the U.S. and 38 in Canada. Department stores are also located in Puerto Rico.

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What is the Marshalls Feedback Survey –

Every store you’ve ever shopped at has a survey on their official site. This one is no exception. If you click on the feedback’s link, you’ll be redirected to a page. There, you can rate your customer satisfaction experience by providing answers to some questions.

You’ll be done in 7 minutes. By completing the survey, you can win a $500 Marshalls Gift Card.

What You Will Need

The feedback comes with some Marshalls client experience survey requirements. Let’s see what you need:

  • A smartphone, a computer, or a tablet.
  • Internet access.
  • A valid and recent Marshalls receipt including an invitation to the survey.
  • English or Spanish knowledge.
  • Residence in either the U.S. or Puerto Rico.

To take part in sweepstakes, you have to be of legal age.

How to Participate in the Marshalls Feedback Survey –

Completing the Marshalls feedback survey requires certain actions. Here they are:

marshalls feedback survey link
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  • Select English or Spanish depending on your native language.
  • Enter the survey number, date, and time.
  • Click Start.
  • Answer the on-screen questions to rate your client experience.
  • Say if you want to enter a sweepstake.
  • Say if you want to take part in another research with Marshalls.
  • Enter your personal information to enter the sweepstake.
  • Click Submit.

Marshalls Feedback Survey Usability Score

Tablet usability rating: 3/5. You don’t have a mobile page for your device.

Smartphone usability rating: 3/5. No smartphone mobile page. Get ready to complete the survey in 8 minutes.

PC/Notebook usability rating: 5/5. You’ll finish the feedback in 7 minutes.

Useful Information about the Marshalls Feedback Survey

Marshalls Official Website:

The site is easy to navigate and it tells you everything you need to know about different products. You have categories such as Departments, Get Inspired, and Gift Cards.

If you want to find a store next to your city, complete the Find a Store field. To keep up-to-date with offers, you can join their email list or click the New Surprises option.

Marshalls Feedback Survey:

The survey has a couple of questions you need to answer and it all takes 7 minutes. Keep the store’s receipt close at all times throughout the survey.

Marshalls Locations

The chain’s headquarters is in Massachusetts. They have stores in Canada and Puerto Rico, too. The first Canadian store was opened in Ontario in 2011.

Marshalls Hours of Operation

A store locator will tell you all about the chain’s opening hours in different locations. You can access it by clicking on the field marked “find a store.”

How to Contact Marshalls

Marshalls is waiting for customer feedback at various addresses. You have a telephone number, an email, an online form, and social media pages. Clients can also send letters to a mailing address. Below is the full list of contact options.

  • Contact Marshalls by Phone

The department store is easy to contact via phone. Here’s their complete telephone number:


  • Contact Marshalls via Email

The following link works as an email address:

  • Contact Marshalls via Mail

If you’re from Canada, you can send your letters to their Corporate Home Office:


TJX Canada

60 Standish Court

Mississauga, ON L5R 0G1

They will reply during these hours:

Monday – Friday 9:00 a.m – 5:00 p.m (E.S.T).

  • Contact Marshalls via Social Media

Marshalls: Facebook.

Marshalls: Twitter.

Marshalls: Instagram.

Marshalls: Tumblr.

Marshalls: Pinterest.

If none of the above is helpful, the chain has an FAQ section here.

This was our report on how to complete the Marshalls client satisfaction survey – Good luck in the draw!

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