Sears is a famous retailer providing products and associated services and is part of ShopYourWay, a social shopping experience where members have the capacity to earn points and get benefits across a broad selection of real and digital formats through It runs an estimated 2000+ shops in the United States and Canada. Home goods, clothing and automotive merchandise and services are all available at Sears.

What is the Sears Feedback survey?

The Sears Feedback Survey was designed to allow the company to gain an insight to what makes their customers happy and sad, if you have recently visited a Sears store and had a good or bad experience then it’s good to tell them how they are doing so they can rectify or improve the level of service available to the public.

The survey shouldn’t take too long to complete, and for participating you can enter the Sears sweepstakes for your chance to win a $4,000 Sears gift card.

It’s really simple to get started, so we’ll show you how to begin below;

  • Visit the official Sears Feedback website at
  • Locate your receipt and enter the 12 digit sales check number, choose from 1-10 the likelyhood of recommending Sears, and answer further questions and click Submit to continue.
  • Enter the sweepstakes and enjoy your next visit to Sears.

Sears are a company who values your opinions, whether they are good or bad so rest assured your voices will be heard and Sears appreciate your time.

For Sears Canada shoppers, you can visit the link at to enter.

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  1. Helen was very helpful and courteous!!!


  2. I had very professional associate, who was well informed about the serta products. She made buying a bed easy, and helped us with buying a our bed in our price range. Thank you, Jeanette


  3. verdaderamente es exelente el servicio


  4. Kenny was very nice to help me be a member, thus enjoyed $15 on my first purchase.


  5. sears and kmart are owned by the same co. so why is it that when i put a 55 westinghouse tv on layway at kmart and the next day found the same tv at sears for less kmart refused to match the price . seems to me they would match the price since they are the same co . just sayin thats bull


  6. Becky Matthews

    on 3-18-14, we went in to buy all new appliance for our kitchen. I don’t remember the lady’s name but she was so helpful. She could answer any question we had on any of the applicance and knew what to show us for comparison on what we were looking for. She was very patient with us as we picked out the appliances. We have since then gone in to get cut out sizes for the cook top so we could give the company measuring for new granite tops for the counters. She printed out what we needed so we could give the installer. We appreciate dealing with people that can really help you. Thanks again. Becky and David Matthews


  7. I was in your store today and was very impressed with the service I received. The young lady was very professional and patient. Her name is Coevette.


  8. Ashok provided exceptional customer service. Absolutely, went the extra mile to ensure I received what I needed from the men’s department and online.


  9. My mother and I were suddenly in need of a dryer. I had previously gone to the Santa Monica Sears and talked to Lydia about an stove as ours had lost the oven and broiler functions. I wanted the Sears Elite, but it didn’t have a down draft vent, so it was put on the no burner.

    I drove my mother back to the Santa Monica Sears. The traffic was dreadful, due to road construction.

    Mom wanted a Maytag, and Lydia showed a nice machine and we purchased it. Lydia is also working to find us a stove that will replace our non stove.

    Lydia is an asset to your company.


  10. Cody was very helpful and courteous.


  11. Geraldine Lyda

    Don’t understand


  12. Rick Toomey was very helpful and put in extra time and effort to find me alternative choices when my first two choices were out of stock. Nice young man! Thanks Rick!


  13. Barbro Briggs

    Jennifer helped me today with a small purchase also some time ago she helped me buying a grill, she was most helpful both times ,very personal and very efficient. Kudos to her!


  14. Barbro Briggs

    This feedback survey is not an easy one please if you want customers to do this make it easy. I ended up with a household products survey ????


  15. Robert Hacopian

    I tried to get set of tires from Sears auto center I talked 2 sales personel they give me the runarounds .Third sales person Rick Jones was very curtios and very helpfull. He ordered my tires he made an appointment,he emailed me and when I went there he got out of his way to take care of me. I am very impresed. Thank you Rick


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