Hy-Vee is an employee-owned store chain located throughout eight Midwestern United States. The company 235 supermarkets in Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska, South Dakota and Wisconsin.

The Hy-Vee story began in 1930 when Charles Hyde and David Vredenburg started a small general store in Beaconsfield, Iowa. Driven by the mission of making the lives of their customers easier, healthier and happier, the business grew fast. They are known today for excellent customer service, good prices and quality range of products.

The Hy-Vee company has 75,000 employees, dedicated to the philosophy of its founders. What makes Hy-Vee maintain a superior position among other store chains is not only ‘A Helpful Smile in Every Aisle’, but also their desire to inform their customers about healthy diets, nutrition and wellness programs.

With sales exceeding $8 billion every year, Hy-Vee is one of the top supermarkets chains in the US interested in giving back to the community. They lead fundraising campaigns for people with cancer and their families.

Hy-Vee Survey – www.hy-veesurvey.com

Hy-Vee values your thoughts and comments about their service and product offer. That is why they created an online survey to gather information from customers about their shopping experience.

By sending them your review, you help Hy-Vee store managers to better respond to your needs. They are committed to listen to your opinion and provide you with a better service. If you have recently visited one of the Hy-Vee locations, do no hesitate to visit their survey page at www.hy-veesurvey.com and send them your feedback.

Your assessment is highly valued. By completing the Hy-Vee survey you enter their monthly drawings for a $500 Hy-Vee Gift Card.

What You Will Need

Before taking part in the Hy-Vee Survey, these are the requirements you need to comply with:

  • Have access to the internet through a laptop, PC, smartphone or tablet.
  • Have your Hy-Vee receipt handy. You will be asked to enter the codes located on it.
  • Have knowledge of English as you will be required to read and write in English.
  • Be a legal resident of the US.
  • Be 18 years of age or older to enter.
  • Use the code printed on your receipt once only.
  • Give up to about 10 minutes of your time to complete the online questionnaire.
  • Agree with their privacy policy as you will be asked to provide personal information.

How to participate in the Hy-Vee Survey

Now, all you need to do in order to complete the Hy-Vee Survey is:

  • Visit the Hy-Vee Customer Satisfaction Survey Page at hy-veesurvey.com and enter the date of your visit. Mention if you or any immediate member of your family is a Hy-Vee employee.

hy vee survey page 1

  • Next, enter the 16 digit survey code, as well as the 4 digit store number located on your Hy-Vee receipt.

hy vee survey page 2

  • Next, you will be asked to rate your overall shopping experience based on your latest visit.

hy vee survey page 3

  • Other questions will refer to the helpfulness and friendliness of the Hy-Vee associates, as well as to the appearance and cleanliness of the Hy-Vee store you visited. You will be required to compare the Hy-Vee customer service to similar competitors.

hy vee survey page 4

  • Next, let Hy-Vee know if they met your expectations and if you would recommend the store to a friend.

hy vee survey page 6

  • You can also give them suggestions on how to better meet your needs as a customer. Help them improve their services by passing along your comments to Hy-Vee representatives.

hy vee survey page 7

  • You can choose either to be contacted or not by a Hy-Vee employee.

hy vee survey 8

  • At the end of the Hy-Vee Survey press Save and enter the drawing for a $500 Hy-Vee Gift Card.

Hy Vee Survey (www.vy-veesurvey.com) Usability Score

Laptop/PC experience: 5/5 stars

Smartphone experience: 4/5 stars

Tablet experience: 4.5/5 stars

Useful Information about the Vy-Vee Survey

Hy-Vee Official Website: www.hy-vee.com

For more information about Hy Vee visit their official website and learn more about their weekly offers, career opportunities, health and meal solutions.

Hy Vee Survey Website: www.hy-veesurvey.com

This link will direct you to the Hy Vee survey page. Don’t miss the chance to tell them what you think about their customer service and products

Incentive: Upon completion of the Hy Vee Survey you enter the monthly drawings to get a chance of winning a $500 Hy-Vee Gift Card.

Hy-Vee Locations

If you are looking to find a friendly Hy-Vee store, go to their website and search for the Store Finder. Enter your zip code, city or state and find out the which the nearest location to your place is.

Hy-Vee Hours of Operation

Like the majority of supermarket chains, all stores operate independently. That is why you are advised to find the Hy Vee location that interests you and give them a call. The Hy-Vee employees will let you know more about their schedule.

How to Contact Hy Vee

Hy-Vee is happy to receive your feedback and answer to your questions. For any inquiry, request or suggestion about a store, access their contact page. There are several ways to reach out to them:


  1. Contact Hy Vee Via Email

Leave a comment, catering request or product inquiry by filling in their contact form. The corporate office representatives will get back to you as long as you give your contact details.

  1. Live Chat

You can also chat with a Customer Care representative. Press the Live Chat button and let them know what you think.

  1. Social Media Channels

For additional and up to the minute information, check Hy-Vee social media accounts. Find them on:

Hy Vee: Facebook

Hy Vee: Twitter

Hy Vee: Pinterest

Hy Vee: YouTube

Hy Vee: Instagram


  1. Give Hy-Vee a Call 

Here are the Hy-Vee phone numbers:

Hy-Vee Customer Care: (800) 772-4098

Fuel Saver Customer Care: (800) 232-2580

Gift card balances: (800) 232-2580

The Hy-Vee representatives are available 24/7, except holidays.


  1. Send Them a Letter

Here is the Hy-Vee mailing address in case you wish to contact them by mail:

Corporate Office

Hy-Vee, Inc.

5820 Westown Parkway

West Des Moines, Iowa



This concludes our information about the Hy-Vee Survey. If you need any other details about the evaluation, appreciation and assessment process, please leave us a message in the comment box below. We’ll get back to you as soon as possible. Lots of luck!