06. July 2022 · Comments Off on Tom Thumb Survey · Categories: Store Surveys

If you want to shop at Tom Thumb grocery stores, then you may want to consider filling out their customer service questionnaire. It provides you with an opportunity to share valuable feedback. So, the following will lay out everything about the Tom Thumb survey so that you can complete it to the best of your ability.

tom thumb logo wide
  • Share on Facebook

Tom Thumb Company

Tom Thumb was first founded as Tom Thumb Food Stores in 1948. It wasn’t until 1972 that they expanded in the Austin area once they entered the grocery market. Now, Tom Thumb is a supermarket chain that operates out of the Dallas/Fort Worth Metroplex. The traditional grocery store is famous as Tom Thumb while the high-end stores are Flagship Tom Thumb.

What is the Tom Thumb Survey?

The Tom Thumb survey is a customer satisfaction questionnaire the company uses for feedback purposes. It is a basic, straightforward survey that takes about five minutes or so to complete. You will encounter questions asking you to rate your experience with your recent store visit. Furthermore, you will see multiple-choice questions that concern where you shopped in the store, the behavior of the staff, etc.

What Will You Need?

To take the Tom Thumb survey, you have to make a purchase as you need a valid receipt. In addition, you can take the survey online, it is best that you have a stable Internet connection. The invitation code on the receipt is only valid for 14 days from the date of purchase, so you must take the Tom Thumb survey within two weeks if you wish to receive the coupon.

How to Participate in the Tom Thumb Survey?

  • Visit the official Tom Thumb Survey website.
  • If you need to, you can select to take the survey in Español.

tom thumb survey screenshot
  • Share on Facebook

  • Using the information on your most recent receipt, enter the date of visit, time of visit, and the entry ID.
  • When you begin the Tom Thumb survey, it will ask you to rate your overall satisfaction with your store visitors.
  • Continue through the survey answering all questions honestly and rating different areas such as the helpfulness of the staff to the appearance of the store.
  • In the end, you should receive a coupon code to write down on your receipt.

Useful Information

You can visit the Tom Thumb official webpage to learn more about the store, while you can take the Tom Thumb survey on the sponsor website. As with other similar customer questionnaires, you need to be a resident of the United States of legal age to participate. At the conclusion, you will receive a coupon code to write in the space provided on your receipt.

Tom Thumb Hours

Most of the Tom Thumb locations operate around the same hours. In general, you can find the store open daily from either 6 AM – Midnight or 6 AM – 1 AM. Some stores have pharmacies in them, and those hours can differ as well. For instance, some open Mon – Fri from 9 AM – 9 PM, Sat 9 AM – 6 PM, and Sun 12 PM – 5 PM. Other pharmacies run Mon – Fri, 9 AM – 9 PM, Sat 9 AM – 7 PM, and Sun 12 PM – 6 PM.

Tom Thumb Locations

Tom Thumb has well over 20 stores that are located throughout the Dallas/Fort Worth Metroplex in Texas. If you need help finding a location near you, their official website has a store locator you can use.

Contact Information

You can reach out to Tom Thumb by using a number of methods. If you wish to talk to a representative, you can call the Retail Store/Corporate number: 1-877-723-3929. You can also write to the Customer Support Center at M.S. 10501, P.O. Box 29093, Phoenix, AZ 85038.

There are also online methods you can use such as their “Comments & Questions” contact form. Tom Thumb is additionally found on Facebook, Twitter, Instagram, and Pinterest.

View ratings
Rate this article

Comments closed

Share This