Have you recently visited one of the Safeway grocery or pharmacy stores? Have you kept your receipt? Do they really have the ‘Ingredients for Life’? Then, you are invited to take part in the Survey Savvy powered by the company. By leaving your feedback not only that you help the chain to improve their customer care policies, but you also enter into a drawing for prizes.

Safeway is a company that values the interest of their guest to participate in their study. Your appreciation and evaluation of their services is thus much appreciated. The American grocery chain has a long history. Founded 100 years ago, they are now the second largest supermarket chain in North America. Currently they operate more than 2,200 stores across the states and have over 250,000 employees. In recent years they expanded internationally as well, opening stores in Saudi Arabia, Kuwait and Jordan.

In our post you will find all the information needed to leave your survey savvy review and get the chance to win one of the three prizes of the Safeway drawing. Your opinion matters, so why not spending a few minutes of your time to provide your valuable feedback and benefit from it?

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What is the Survey Savvy?

Whether you enjoyed or not your shopping experience in one of the Safeway stores, the company is committed to listen to your thoughts and opinions. That is why they have created the Survey Savvy page, where you can login with the code provided on your receipt. The survey is actually a study designed to gather as much information as possible from customers about the quality of their guest experience. You can share your opinion and suggestions and help them improve their customer service and product offer.

The survey can be taken online, which is very convenient. Once you have completed all question fields, you are given the opportunity to enter the prize drawing conducted randomly. The prizes consist in three $500 Safeway gift cards.

What You Will Need

For you to participate in the Survey Savvy, there are a few requirements and drawing rules to comply with. Here is why you need:

  • Have computer and Internet access. The survey can be completed from other devices capable of internet connection such as a smartphone or tablet but their usability is not that great.
  • Have a recent Safeway receipt as you will need the code found at the bottom of it to begin the survey.
  • As for the Drawing Rules, you need to be a legal citizen of the United States and be 18 years of age at least.
  • Have basic knowledge of the English language.
  • Read the Survey Savvy Rules and agree with their terms of privacy as you will provide personal information such as name, phone number, and address.
  • You will provide your contact details at the end of the survey savvy if you wish to enter the drawing. Only once you can participate in the study.
  • Spare about 10 minutes to complete the respondent survey.

If you’ve got everything mentioned above, get ready, sit comfortably, and let’s see how to participate in the Safeway customer experience survey.

How to participate in the Survey Savvy Powered by Safeway.com?

Here are the steps to follow so to provide your survey savvy review successfully:

  • Go to the Survey Savvy website – www.surveysavvy.com/wine.
  • Type the 19-digit code located at the bottom of your Safeway receipt in the ‘Receipt Code’ box, then click ‘Continue’.
  • The ‘Continue’ button will appear on each screen after completing questions once by one. Don’t forget to press it in order to advance in the survey.
  • Next, follow the indications provided on the screen and answer the question as accurate as possible.
  • Upon completion of the survey, you enter the Safeway.com drawings for a $500 Safeway gift card.
  • In relation to your survey savvy review, don’t forget to leave your contact information so the Safeway representatives can get back to you in case you win the gift card. Best of luck!

Survey Savvy Usability

Laptop/PC experience: 4/5 stars.

Smartphone experience: 2/5 stars.

Tablet experience: 2/5 stars.

Useful Information about the Survey Savvy

Safeway Official site: www.safeway.com.

On Safeway.com you will find much more information about the company, Safeway hours of operation (Safeway pharmacy hours, Safeway Christmas hours, Safeway holiday hours, Safeway thanksgiving hours etc.), product and service offer ranging from home delivery to nutrition advice and fuel.

What is more, on Safeway.com you can find more customer reward opportunities such weekly deals, coupons and up-to-the-minute discounts.

Survey Savvy site: www.surveysavvy.com/wine.

Access the survey savvy link to complete the Safeway study.

Incentive: Safeway.com offers three prizes valued as $500 gift cards. Complete the survey online, enter your contact information and you will be eligible for the drawing.

Safeway Hours of Operation

The Safeway store hours may vary due to the great number of stores they operate in various locations throughout the United States. To get the exact Safeway hours, we recommend you to use their Store locator (‘Find a Store’) found at the top of their official website. Enter your street address or city and search for the store of your interest. Give them a call and their will let you know about the correct Safeway hours of operation.

How to Contact Safeway

If you have questions, concerns, comments, product suggestions or inquiries, there are many ways you can get to Safeway.

  1. Find Them Online at Safeway.com

Go to www.safeway.com and access their ‘Contact us’ page. Fill in the Contact form to leave your message on one of the selected topics. Make sure you leave your contact details so that they can contact you back.

For more information about the Survey Savvy, contact support@surveysavvy.com.

  • Reach Out to Them Through Social Media

Social media channels offer you the possibility to get in touch, follow their activity and promotions and share your appreciation. Here’s where you can find Safeway:

Safeway.com: Facebook.

Safeway.com: Twitter.

Safeway.com: Pinterest.    

Safeway.com: Instagram.

  • Install the Safeway Apps

Safeway.com provides you with more efficient services through their apps: Safeway App, Safeway Pharmacy App, and Safeway Grocery Delivery App.

  1. Give Them a Call

If you find it easier, you can give Safeway Customer Support representatives a call at the following phone numbers:

  • Retail Store/Corporate: 1-877-723-3929.
  • Grocery Delivery: 1-877-505-4040.
  • Other Inquiries: 1-877-723-3929 for Disabled Services Issues, 1-866-239-1376 for Ethics Hotline, and 1-925-467-3000 for Press.
  1. Send them a Letter

This is quite old-fashioned, but you can contact Safeway Customer Service representatives by mail. Here’s their mailing address:

Customer Service Center Safeway Inc.

M/S 10501

P.O. Box 29093

Phoenix, AZ


This concludes our information about Survey Savvy – the Safeway Study on Customer Satisfaction and Experience. For any question or idea you would like to share with us, please drop us a line in the comment section below. We’ll get back to you as soon as possible. Thanks & Good luck!

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