Verizon Communications Inc., or commonly known on its brand name Verizon, is an American telecommunications and broadband company. It is regarded as of 2014 as the largest wireless communications service provider. In 2006 it obtain a figurehead of $63 billion. As of now customers can undertake their Verizon wireless survey and share your feedback on their services.
Verizon Communications Inc., with its base in New York City and incorporated in Delaware, was formed in 30th of June, 2000, with the merger of Bell Atlantic Corp. and GTE Corp. The merger between Bell Atlantic Corp. and GTE Corp., which formed Verizon, became one of the largest business deals in corporate history. The definitive merger agreement was made on July 27, 1998.
The merger was approved nearly two years later, after reviews and approvals by the Bell Atlantic and GTE shareowners, and after receiving the approval of 27 state regulatory commissions and the Federal Communications Commission (FCC). The U.S. Department of Justice (DOJ) and various international agencies also had to give their clearance for the merger of the two companies.
Beginning with 2009, Verizon Wireless became the largest wireless service provider in the U.S.A., due to the acquisition of Alltel Corp. Revenues from Verizon Wireless have exceeded those of Verizon’s wireline operations. By 2012, Verizon Wireless owned and operated the nation’s most reliable network, serving 98.2 million retail customer connections nationwide.
In the same span of time from 2009-2012, Verizon invested heavily in its technology infrastructure. With investments cumulating $66 billion, the company upgraded and expanded its technology infrastructure. Nowadays its the single largest provider of 4G network on the territory of the U.S.A.
The 4G LTE network was first implemented in 2010, providing a covering for 110 million people from the first day. Through the acquisition of Hughes Telematics in 2012 the company embarked on an accelerated growth. This was made possible due to the delivery of advanced automotive and fleet telematics and machine-to-machine services
In the year 2014, Verizon bought off Vodafone’s stake in the company, by purchasing their 45% of shares in Verizon Wireless. Althought the cost was a stagering $130 billion, the wholly owned entity, Verizon Wireless could now of the changing competitite dynamics in the market.
Verizon’s latest acquisition of AOL came from the desire to further drive its LTE wirekess video and OTT (over-the-top video) strategy. In doing so, the company created a platform from wireless to Verizon’s IoT (Internet of Things) for consumers and businesses.
What is the Verizon Wireless Survey?
The Verizon wireless survey is an online questionnaire about customer satisfaction. You are invited to share your thoughts and opinions about the customer care at Vorizon. It is done so in order to improve customer care relations and shopping experiences.
By leaving your feedback the company can strive to improve shopping and customer relations in the future. Feel free to share your experiences when dealing with Vorizon employees and products. Your opinion matters. Let them know what you feel about their performance.
What Will You Need?
In order to participate in the Verizon wireless survey you will need to comply with the following:
- Take the survey from a smartphone, tablet, laptop or PC.
- Have Internet connection.
- Have basic knowledge of the English or Spanish language to answer the questions.
- A spare time of around 10 minutes to provide your feedback.
How To Participate in the Verizon Wireless Survey?
These are the following simple steps that are needed to be taken in order to successfully complete the Verizon Wireless Survey:
- Go to the survey webpage: survey.verizonwireless.com/vzwsurvey/ and fill in the required fields.
- Select your language.
- Include a viable mobile phone number.
- After pressing the ‘Take Survey’ button be sure to take your time and go through the listed questions.
- You will have the opportunity to give your evaluation and appreciation of the Verizon wireless services. Be as honest as possible so to help them improve their customer satisfaction, and, of course, your future customer experience.
Verizon Wireless Survey Usability
Laptop/PC experience: 5/5 stars
Smartphone experience: 4/5 stars
Tablet experience: 4.5/5 stars
Useful Information about the Verizon wireless Survey
Verizon Official Website: www.verizonwireless.com.
We recommend you to check the Verizon Wireless official website for additional information on their products, discounts and service offer.
Verizon wireless Survey website: survey.verizonwireless.com/vzwsurvey.
Access this link to leave your review now. Your thoughts are much appreciated.
Verizon Communications Inc. Hours of Operation
Verizon has the largest 4G coverage in the whole U.S.A. Their stores and authorized resellers can be found in any state. Their office hours are Monday to Saturday between 10:00 AM and 09:00 PM, and Sunday between 11:00 AM and 07:00 PM.
How to Contact Verizon Communications Inc.
Being the largest telecommunications provider, Verizon set up a vast array of options to get in touch with one of their representatives. Here’s how you can easily get to them:
- By Live Chat
For any questions, requests or suggestions about their products and customer care, you could easily enter their live chat page, which can be a time-saver as opposed to email.
- By Phone
If you find that a better solution would be to call, their representatives can be found at (800) 922-0204 or by simply dialing *611, available from Mon – Fri, 7 AM – 11 PM; Sat – Sun, 8 AM – 9 PM
- Wireless Community
Always there to help you with troubleshooting concerning apps, mobile phones and connection problems. It is listed in the contact us section, alongside the above mentioned options.
- Through Social Media Sites
Verizon also expanded into social media areas.
This ends our Verizon Wireless survey information. Feel free to leave a comment in the box below sharing your feedback on the survey. Feedbacks are always welcome! For any other questions on the evaluation, appreciation and assessment process, please leave a message. We are happy to help.
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